CYNCH respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, share, and safeguard your information. It also explains your rights under California privacy laws, specifically the California Consumer Privacy Act (CCPA) and California Privacy Rights Act (CPRA).

1. Information We Collect

We collect information to provide better services to our users. This includes:

• Personal Identifiers: Such as your name, email address, and phone number when you create an account.

• Commercial Information: Transaction details, such as appointments, final price of the project, and payment status.

• Device Information: IP address, browser type, and device identifiers.

• Geolocation Data: With your consent, we may collect your location data to show nearby tailors.

2. How We Use Your Information

We use your personal information for purposes such as:

• Providing and improving the CYNCH Platform.

• Facilitating connections, appointments, and/or transactions between clients and tailors.

• Communicating with you regarding your account, updates, or services.

• Conducting analytics to enhance user experience.

3. How We Share Your Information

• Service Providers: We may share your information with third-party providers to support Platform operations, such as payment processors and background checking services (for tailors only).

• Business Transfers: If CYNCH is involved in a merger or acquisition, user data may be transferred.

• Legal Compliance: We may disclose information to comply with applicable laws or respond to valid legal processes.

4. Your Rights Under California Privacy Laws

As a CYNCH user, you have certain rights regarding your personal information:

• Right to Know: You can request details and use-cases on the categories and specific pieces of personal information we have collected about you.

• Right to Delete: You can request that we delete your personal information, subject to certain exceptions.

• Right to Opt-Out: You may opt-out of the sale or sharing of your personal information.

• Right to Correct: You may request correction of inaccurate personal information.

• Right to Non-Discrimination: Exercising your privacy rights will not result in discriminatory treatment.

To Exercise Your Rights: Please contact us at cynchtailoring@gmail.com. We may verify your identity to process requests and respond within 60 days.

5. Data Retention

We retain personal information as long as it is needed for business purposes or as required by law.

6. Security

CYNCH takes reasonable measures to protect your information from unauthorized access and disclosure. However, no security measure is completely secure, so we encourage you to take precautions with your personal data.

7. Children’s Privacy

Our Platform is not intended for users under 18. We do not knowingly collect personal information from children.

8. Changes to This Privacy Policy

We may update this Privacy Policy to reflect changes in our practices. Updates will be posted with the new effective date.

9. Contact Us

For questions about this Privacy Policy or to exercise your privacy rights, please reach us at cynchtailoring@gmail.com.